The Wrocław Główny railway station is situated in the city centre and is a convenient communication hub. It is located a 3-minute walk from the bus station, 15 minutes on foot from the market, in the vicinity of the ARKADY shopping mall, Galeria Dominikańska, Aquapark, and hotels in ul. Piłsudskiego.
Trams: 0L, 0P, 2, 5, 8, 9, 11, 15, 31PLUS, 32PLUS ; buses: K, N, 110, 113, 114, 120, 122, 125, 145, 146, 325, 406, 409, 602, 612, 900P, 900L, 910, 240, 241, 243, 245, 246, 247, 249, 250, 251, 253, 255, 257, 259 (night buses)
Next to the eastern entrance to the station, from ul. Piłsudskiego, there is a taxi rank. Another rank is at the southern entrance from ul. Sucha.
Ticket windows: Ticket windows No. 1-4 – Intercity, Ticket windows 5-6 - Koleje Dolnośląskie, Ticket windows 7-9 – Przewozy Regionalne, Ticket windows 10-12 Intercity (24h). The Railway Information Office, the New Station Office, the Intercity Customer Service Centre, the Intercity VIP Zone, PKP Intercity and Przewozy Regionalne ticket vending machines, waiting room.
the New Station Office – phone number: (+48 71) 717 21 07 , e-mail address: firstname.lastname@example.org
Luggage lockers, Fee: PLN 8, PLN 12 or PLN 15 – located in the central and side tunnel.
Cafés, groceries, bars and sandwich bars, newsagent’s stands, chemist’s, exchange office, fast food restaurants. The exchange office is open Mondays to Fridays from 8 a.m. to 11 p.m., Fridays to Sundays from 7 a.m. to 11 p.m. Newsagent’s stands: In the central break, there is a 24h newsagent’s (technical break from 11.40 p.m. to 0.20 a.m.), in the station hall (to the east), there is a newsagent’s open from 6 a.m. to 8 p.m., on Saturdays from 8 a.m. to 6 p.m., on Sundays from 8 a.m. to 4 p.m. The pharmacy is open Mondays to Fridays from 8 a.m. to 8 p.m., on Saturdays from 8 a.m. to 3 p.m., on Sundays – closed. The pharmacy is localised in the nearby of the station, at ul. Dworcowa 33. The post office is open from Monday to Friday from 8 a.m. to 8 p.m., on Saturdays from 9 a.m. to 3 p.m., on Sunday - closed. The post office is situated next to the station at ul. Małachowskiego 1-9.
Toilets are open 24h a day; Fee: PLN 2,50 A mother-and-child room is in every set of toilets.
If a person of limited mobility needs help at the station, he/she needs to inform an operator about it at least 48 hours before the start of the journey in one of following ways:
1) informing an employee working in the ticket window when buying a ticket,
2) calling the 24h helpline 19-757,
3) by sending an e-mail to the following address: ICpomocnadlon@intercity.pl
4) via a special form available on the website of PKP Intercity
Through security employees of the station, PKP S.A. provides help within the scope of moving around the station (the list of railway stations where such help is offered may be found below), including platforms and underground passages. Security employees and train staff also help people having difficulties with entering and leaving a train.
It is also possible to ask for help in moving around the station by calling 22 474 13 13 or sending an e-mail to the e-mail address: email@example.com – the security employees at the given railway station will be ready to help you within 15-20 minutes.
Accessibility of the Station
Bus stops, a taxi rank and a car park are situated directly in front of the station building on the same level. Communication routes are wide and easily available – there are no architectural barriers. All entrances to the station may be used by disabled persons. The main and southern entrance is open all the time, side entrances have automated doors. There are lines for people with poor eyesight. The station building and the area around it are equipped with leading lines and spots for people with poor eyesight. There are also plates with information in Braille alphabet (e.g. next to lifts, landings, stairs, the railway information office, tourist information office, ticket windows, etc.). There is also an underground car park – entry from ul. Peronowa and Piłsudskiego, less than 20 minutes free of charge.
THE WROCŁAW GŁÓWNY RAILWAY STATION was opened in 1856 as the fourth station building in Wrocław. The design of the station was prepared by Wilhelm Grapow, the royal architect of Koleje Górnośląskie, who personally supervised construction works. In 1899-1904, the station was extended according to the design of Bernard Klüsche in the style combining elements of historicism and Art Nouveau, preserving the existing construction to a great extent. However, the time of war and subsequent period of the People’s Republic of Poland were not good for the building. The station was deprived of art deco ornaments which were installed during the renovation at the turn of the centuries. The great refurbishment of the monumental building performed in 2012 and co-financed by the EU enabled the restoration of the former, representative look of the Wrocław station. Thanks to it, an over 160-year old building was equipped with technical solutions which allow us to regard it as a fully modern station.